Shipping policy

MagNova currently offers free shipping on eligible orders.

The estimated delivery time is generally 7 to 8 days.

This is indicative and may vary depending on the carrier, destination, peak periods, weather conditions, or events beyond our control.

Order processing

Orders are prepared and processed after payment confirmation. Additional time may exceptionally be needed before shipping.

Order tracking

When tracking information is available, it may be shared with the customer to follow their package.

Delivery delay

In case of a significant delay, please contact MagNova.

Damaged package

If your package arrives visibly damaged, please keep the packaging and contact us promptly with photos of the package and product.

Delivery address

The customer is responsible for the accuracy of the delivery information provided at checkout. An incorrect address may cause a delay or failed delivery.